Refund Policy

1. Why Used Credits Are Non-Refundable

Each analysis, full rewrite, and cover letter is generated by paid third-party AI providers. The cost is incurred by ResumePulse the moment a credit is consumed and cannot be reversed. As a result, any credit that has already been used — successfully or not, in part or in full — is non-refundable.

2. Subscriptions

Premium subscriptions are billed in advance on a recurring basis. You may cancel at any time from your account; cancellation stops future renewals but does not refund the current billing period. You will continue to have Premium access until the end of the period you have already paid for.

3. Limited Exceptions

We may, at our sole discretion, issue a refund in the following cases:

• A duplicate or accidental charge processed within the last 14 days, where no Premium credits or features have been used during that period.
• A confirmed billing error on our side.
• A documented, prolonged outage that prevented you from using the Service for the majority of a billing period.

Refunds outside of these cases are not guaranteed.

4. How to Request a Refund

Email support@resumepulse.app within 14 days of the charge. Please include the email on your account, the order ID from your Lemon Squeezy receipt, and a brief description of the issue. We typically respond within 3 business days.

5. Chargebacks

Please contact us before initiating a chargeback. Most issues can be resolved directly and faster through support.

6. Changes to This Policy

We may update this Refund Policy from time to time. The version in effect at the time of your purchase will apply to that purchase.